DRIVING INNOVATION

Industry: Retail
Region:Honduras

Company history

Creative Information Technologies (CIT) is a full-cycle custom software-development company founded in 2016 in San Pedro Sula, Honduras.

This lab of developers provides IT solutions focused on business applications, mobile apps, e-commerce, and application maintenance for a range of sectors and industries.

Through its services, Creative Information Technologies (CIT) seeks to provide its clients with innovative, efficient solutions that drive their objectives and competitiveness in the market, thanks to the knowledge generated by a solid and agile team of IT associates.

Challenges

Resolving the increase in data traffic.
Improving response times for its clients.
Reducing costs.
WHY THE CLOUD?

As a technology company that always stays at the forefront, and with the goal of maintaining the efficiency of its services, CIT began looking for a solution that would help it resolve problems in handling its data traffic and improve response times for its clients.

Transaction problems and the high costs incurred from on-site infrastructure led CIT to analyze the options on Amazon Web Services (AWS) to modernize its applications, reduce costs, and respond more efficiently to incidents.

Since Creative Information Technologies (CIT) already had much of the core of its apps and services on the AWS cloud, it looked for a specialized partner to help it benefit from all the performance, scale, reliability, and availability of the AWS infrastructure.

Having assessed that environment, the company decided to begin its application-modernization and security project alongside IVCISA as an Advanced Partner specialized in AWS, to create a strategy that would help it reduce costs and decrease incidents caused by the increase in data traffic across its applications.

Project objectives

Creative Information Technologies (CIT) had much of its applications and clients on the Amazon Web Services (AWS) cloud. As Gabriela Guerrero, COO of CIT, explained, when the company started, it had another cloud provider, but it faced service problems that motivated it to look for alternatives offering better support and high availability. That is how the company decided to choose AWS.

With its largest clients on AWS, the requirements for data traffic kept increasing, as did the demands for scalability and the incidents caused by delays in the response times it had to provide.

To keep its productivity and operational efficiency from being affected, CIT decided to seek out IVCISA, as a partner specialized in AWS, to support it with the challenges it faced in application modernization, governance, protection, and security.

“We've had a couple of emergencies and they attended to us immediately. AWS meets our expectations because it's very scalable. They start with 2 or 3 features and end up with around 200. That scalability is quite impressive.”

Gabriela Guerrero
COO

Results

With this project, Creative Information Technologies (CIT) not only optimized response times but also drove innovation through the knowledge transferred during the projects, which helped strengthen the skills of its internal technology team.

In the words of Gabriela Guerrero, COO of CIT: “Thanks to IVCISA's support, we have greatly reduced incidents related to data traffic or slow response times. Today, we've managed to mitigate and reduce client-side incidents, and our technical support team can now provide other kinds of attention instead of just responding generically, because the application is very stable.”

Solutions Used

CIT uses the following AWS services:

Amazon EC2
Amazon EKS
Amazon Elastic Block Store
Amazon Elastic Load Balancer (ELB)
Amazon S3 – Cloud Object Storage
Amazon CloudWatch

“Although AWS was always a challenge given how large it is and everything it offers, we found IVCISA, who helped motivate the learning challenge. We are very satisfied with IVCISA, and we'll keep working with them.”

Gabriela Guerrero
COO
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