Support Plans: Your Strategic Ally in the Cloud

We guarantee digital transformation, regulatory compliance, and a focus on results, ensuring the evolution of your infrastructure.

Our Objectives with Your Operation

We drive continuity, efficiency, and growth with strategic and secure cloud management

Guarantee Continuity:

We ensure the operational continuity of your business through the cloud.

Optimize Architecture:

 We optimize your existing architecture for greater efficiency and performance.

Accelerate Business Value:

We accelerate the value of your business through cloud innovation.

Support for Each
Stage of Maturity

Reactive Support: Essentials Plan

Ideal for early-stage companies. We focus on operational stability and incident resolution so that your operation is reliable.

Proactive Support: Business Plan

 For organizations with critical production environments. We prioritize continuity, architecture optimization, and security.

Comprehensive Support: Enterprise Plan

A strategic alliance to maximize cloud value, focusing on availability, performance, compliance, and evolution.

Your Co-pilot Toward Cloud Maturity

Select the ideal stage to boost your company's digital transformation

1. Take off with the Essentials Plan:

Establish a solid and reliable operational foundation to start your cloud journey.

2. Ascend with the Business Plan:

Proactively optimize your resources and ensure an efficient growth path.

3. Maximize with the Enterprise Plan:

Turn the cloud into your innovation engine and achieve maximum strategic maturity.

Power Your Plan with Our Add-ons

Expand your cloud capabilities with specialized services designed to optimize your digital operations

Ready to Accelerate Your Transformation?

Let’s talk about how we can help you achieve your goals. Our team of experts is ready to design a plan tailored to your needs.

Find your ideal plan

Clarify your operational doubts before choosing your plan

Discover the answers about our cloud support plans here

According to the prominent logo in the center of the page, 100% of the support plans include a dedicated Account Manager. This ensures that, regardless of the maturity level or plan chosen, your organization will always have a strategic and personalized point of contact to monitor operations.

The difference lies in the stance taken by the technical service towards the cloud infrastructure:

  • Reactive Support (Traditional IT): It is designed for organizations that primarily seek to resolve incidents or specific failures as they occur.
  • Preventive Support (Advanced Plan): Focuses on proactivity, seeking to anticipate failures before they occur and continuously optimize the cloud environment.

The Proactive Support (Comprehensive Plan) is the right choice for this scenario. According to the website, it is specifically structured for organizations with an advanced level of maturity that consider technology a key driver and seek to protect their business with maximum resilience, strict compliance, and continuous optimization.

The page features an “Add-ons” section that allows you to add modular capabilities to your technical subscription. If you require constant monitoring, you can enhance your base plan by integrating the 24/7 Monitoring and Alerts add-on, ensuring continuous supervision and control of your infrastructure’s performance.

Through its modular add-ons, the platform allows you to integrate FinOps. This module is designed exclusively to provide you with cloud cost control tools, consumption analysis, and inefficiency identification, helping to make your infrastructure billing completely predictable.

EThe service goes beyond simply repairing faults (“putting out fires”). Among the stated objectives of the operation, there is an explicit commitment to optimize the existing infrastructure to gain efficiency and performance, as well as to facilitate continuous improvement, actively supporting the technological evolution of the business.

Technical articles on optimization for cloud environments

Learn about FinOps, SecOps, operational maturity, and cloud support