Gestionadora de Créditos is a leading company in the acquisition and management of commercial loans, headquartered in San José, Costa Rica, with a regional presence across 8 Latin American countries (Central America, Mexico, and the Dominican Republic).
Gestionadora de Créditos' line of business is the purchase and recovery of high-delinquency or distressed loan portfolios more than 90 days past due, with a focus on those more than 180 days overdue.
As an organization, it seeks to add value to financial institutions through the efficient management of their delinquent accounts, creating a mutual benefit (value and financing).
The competitive advantage that Gestionadora de Créditos offers over other entities is its ability to support debtors through more attractive packages and options that help them reintegrate into the financial market, thereby generating added value.
As a multinational company with a presence in several countries across the region, Gestionadora de Créditos needed a solution that would help it keep the business 100% operational, given that it ran on a private data-center infrastructure that was not in the public cloud.
Faced with this situation, the company needed a simple, reliable, and easy-to-use tool that would provide a contingency scheme for any incident and allow it to recover using cloud services.
Considering these scenarios, the company decided to choose Amazon Web Services together with IVCISA as a trusted partner, to help build a highly automated disaster-recovery strategy for its data center.
Reducing downtime and data loss with fast, reliable application recovery is a critical aspect that companies cannot ignore today.
Gestionadora de Créditos was aware that, with a presence in several countries, it needed the ability to resume all its daily operations as quickly and smoothly as possible. This is how the company identified its needs and sought the most viable alternative to maintain the functionality and operability of its organization, moving its private data-center infrastructure to the Amazon Web Services cloud.
That is how Gestionadora de Créditos began its strategic relationship with IVCISA, an AWS Advanced Consulting Partner, to carry out its Disaster Recovery project and securely move its on-premises operational workloads to the AWS cloud.
Taking the client's requirements into account, IVCISA developed a contingency scheme, identifying the critical components and enabling Gestionadora de Créditos to scale its disaster-recovery site more quickly, thanks to the elasticity of the AWS infrastructure.
“AWS is incredibly convenient and simple. You gain a lot of agility and availability through its broad portfolio of services. The advantages are enormous because they have services that become available in a short time.”
For Willie Valverde Chavarría, Technology and Information Manager at Gestionadora de Créditos, the project results have been excellent. The organization gained greater agility and flexibility, complemented by the speed and simplicity that Amazon Web Services cloud services provide.
For Gestionadora de Créditos, it was vital to have a contingency plan that would allow it to restore its business operations if any disruption arose and keep its regional offices effective without affecting performance. With IVCISA, the company was able to define its objectives and achieve the expected results, thanks to the specialized expertise demonstrated.
This project included solutions such as:
“IVCISA has a strong command and knowledge of AWS technologies. They have highly skilled engineers and excellent customer service. They provide personalized attention and follow-up, plus flexibility on requirements—they are willing to go the extra mile for us.”
